Privacy Policy for Ember & Basil Pizzeria
Last updated: January 15, 2025.
Ember & Basil Pizzeria operates the website mutualreferencepark.site (the “Site”) and provides pizza and related services to customers in United Kingdom from our storefronts in London, 43 Bedford Street. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding your information. By using the Site or ordering from us, you agree to the collection and use of information in this policy.
1. What information we collect
We collect information you provide directly when you place an order or contact us. This includes your name, delivery address, phone number +44 20 7946 0958, email address (when provided), and payment details processed by our payment partners. We also gather information automatically when you visit the Site, such as device type, IP address, browser, pages visited, and the date and time of your visit. We may collect geolocation data to provide accurate delivery estimates, with your consent where required by law.
2. How we use your information
We use your information to fulfill orders, communicate about orders and promotions, and improve our services. This includes processing payments, delivering pizzas, notifying you of status updates, and responding to inquiries. We may use analytics to understand how visitors interact with the Site and to customize your experience. We may also process information for fraud prevention and security purposes, to comply with legal obligations, and to enforce our Terms of Service.
3. Sharing and disclosure
We do not sell your personal data. We may share information with third parties who help us operate the Site, fulfill orders, or provide services such as delivery partners and payment processors. These third parties process data on our behalf and are obligated to protect your information. We may also disclose information when required by law, to protect our rights, or to respond to a valid request from public authorities.
4. Cookies and tracking technologies
We use cookies and similar technologies to track activity on the Site, remember preferences, and analyze traffic. You can manage cookies through your browser settings, and many browsers allow you to opt out of some cookies. If you disable cookies, some features of the Site may not function properly. We may use non-identifying data for analytics and to improve our services.
5. Data retention and security
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, and destruction. However, no online service is completely secure, and we cannot guarantee absolute security.
6. Your rights and choices
You may access, correct, or delete personal data we hold about you, subject to legal limitations. You may also withdraw consent where applicable, object to processing, or request data portability. If you wish to exercise these rights, please contact us at +44 20 7946 0958 or via detail on our Site mutualreferencepark.site. We will respond in accordance with applicable law.
7. Children’s privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has provided personal information, we will delete it in accordance with applicable laws. If you believe a child has provided us information, please contact us using the details above.
8. International transfers
We may transfer your information to countries outside your jurisdiction, including to servers and service providers in other countries. These transfers are performed pursuant to applicable data protection laws and safeguards. You consent to such transfers by using our Site and services.
9. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice on the Site and update the “Last updated” date above. Your continued use of the Site after changes constitutes your acceptance of the updated policy.
10. How to contact us
If you have questions or concerns about our privacy practices or this policy, please contact +44 20 7946 0958 or visit mutualreferencepark.site for more information about our services in London, WC2E 9HA, United Kingdom.
11. Data controller and contact details
Ember & Basil Pizzeria is the data controller for personal data collected through the Site. Our address is 43 Bedford Street, London, WC2E 9HA, United Kingdom. For any data protection inquiries, you may reach us at +44 20 7946 0958 or via the Site contact form at mutualreferencepark.site.
12. Your consent and the legal basis for processing
By using the Site, you consent to the processing of your information as described in this policy. We rely on performance of a contract (to fulfill orders), legitimate interests (to optimize our services), compliance with legal obligations, and, where required, consent for certain processing activities such as geolocation or personalized advertising. If you withdraw consent where it is the legal basis for processing, we may no longer be able to provide certain services.
13. Non-ic beverages and product descriptions
Our menu includes a selection of lemonades, juices, and soft drinks. We describe products as accurately as possible, including ingredients and allergens where applicable. If you have dietary restrictions or allergy concerns, please contact us before placing an order so we can assist with selections. We comply with applicable food safety regulations and industry best practices to ensure quality and safety.